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Terms of Service

Effective date: September 1, 2026

Please read these Terms carefully. They explain your rights and obligations when using StormOps™, including limits on our liability and how disputes are resolved.

1. Agreement

These Terms of Service (“Terms”) are a binding agreement between the business that creates a StormOps™ account (“you” or “Customer”) and StormOps™ LLC (“StormOps™,” “we,” or “us”). By creating an account, checking a box to accept these Terms, completing checkout, or using StormOps™, you agree to these Terms. If you do not agree, do not use StormOps™.

StormOps™ is for business use only. The person accepting these Terms confirms they are at least 18 years old and have authority to bind the business they represent.

2. The service

StormOps™ is software that helps tree service companies price emergency jobs, generate estimates and contracts, collect electronic signatures, and create jobs in connected tools such as Jobber (the “Service”). We may update, improve, or change features of the Service at any time.

3. Accounts and security

You are responsible for your account, for keeping login credentials secure, and for all activity under your account, including activity by your employees and contractors. Logins may not be shared outside your company. Notify us right away at hello@stormops.io if you believe your account has been accessed without permission.

4. Your license to use StormOps™

While your subscription is active and paid, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Service for your own internal business operations, subject to these Terms. All rights not expressly granted to you are reserved by StormOps™.

5. Restrictions

You agree that you will not, and will not allow anyone else to:

  • copy, modify, translate, or create derivative works of the Service or any part of it;
  • reverse engineer, decompile, disassemble, or attempt to discover the source code, underlying structure, or algorithms of the Service;
  • use the Service, or any information obtained from it, to build, design, or help develop a competing product or service;
  • copy or imitate the Service’s features, workflows, screens, contract formats, pricing logic, or design;
  • sell, resell, rent, lease, sublicense, or share access to the Service with anyone outside your company;
  • scrape, crawl, or use automated tools to extract data or content from the Service, except through features we provide;
  • access the Service to monitor its availability, performance, or functionality for competitive purposes;
  • remove or alter any trademark, copyright, or proprietary notices;
  • attempt to access other customers’ accounts or data, or bypass any security or usage limits; or
  • use the Service in violation of any law or to send spam, harassing, or fraudulent communications.

6. Our intellectual property

StormOps™ and its licensors own all rights, title, and interest in the Service, including the software, source code, designs, screens, workflows, templates, pricing and contract-generation logic, documentation, and all improvements, as well as the StormOps™ name, logo, and other trademarks. The Service is protected by copyright, trademark, trade secret, and other laws. Nothing in these Terms transfers ownership of any of it to you.

You may not use the StormOps™ name or logo without our written permission, except to accurately state that you use StormOps™.

7. Confidentiality

Non-public information about StormOps™, including the Service’s software, features, product plans, and business information, is our confidential information. You agree to keep it confidential, use it only to use the Service, and not share it with anyone outside your company. This obligation continues after your subscription ends.

8. Feedback

If you send us ideas, suggestions, or feedback, you agree we may use them for any purpose without restriction or payment to you.

9. Fees, billing, and taxes

Subscriptions are $34.99 per month or $299 per year, plus any applicable taxes. New subscriptions start with a 14-day free trial, and you will not be charged if you cancel before the trial ends. By subscribing, you authorize us and our payment processor to charge your credit card or debit your bank account for all fees when due. Subscriptions renew automatically at the end of each billing period until canceled.

If a payment fails, we may retry the charge and may suspend your access until your account is paid in full. You agree not to dispute or charge back valid charges; if you believe a charge is wrong, contact us first at hello@stormops.io.

We may change our prices with at least 30 days’ notice. Changes take effect at your next renewal.

10. Cancellation

You can cancel anytime. [Describe how customers cancel.] Cancellation takes effect at the end of your current billing period, and you keep access until then.

11. Your data

You own the data you enter into the Service, including your rates, pricing, contract terms, and your customers’ information (“Customer Data”). You grant us a limited license to host, copy, process, transmit, and display Customer Data only as needed to provide, secure, and support the Service. We do not sell Customer Data.

We may collect and use de-identified, aggregated information about how the Service is used (for example, feature usage and performance) to operate and improve the Service, as long as it does not identify you or your customers.

You are responsible for the accuracy of Customer Data and for having all permissions needed to enter your customers’ information into the Service and to contact them.

After cancellation, you may request an export of your Customer Data within 30 days. After that, we may delete it.

12. Your pricing, contracts, and work

You alone set your rates, minimums, debris charges, tax rates, and contract terms. StormOps™ does not provide pricing, legal, tax, insurance, or financial advice. Any sample pricing, contracts, or content on our website or in the Service is for demonstration only.

StormOps™ is not a party to any contract between you and your customers. You are solely responsible for your contracts, your pricing, collecting payment from your customers, handling insurance claims, and for all tree work and services you perform, including any property damage, injuries, or disputes that result.

13. Electronic signatures

The Service lets your customers sign electronically. You are responsible for your relationship with your customers, including obtaining any consent required to do business electronically and deciding whether electronic signatures are appropriate for your contracts.

14. Third-party services

The Service connects with third-party services such as Jobber and our payment processor. Your use of those services is governed by their own terms. We are not responsible for third-party services, their availability, or changes they make that affect the Service. StormOps™ is not affiliated with or endorsed by Jobber.

15. Suspension and termination

We may suspend or terminate your access immediately if you violate these Terms, fail to pay, misuse the Service, or create a security or legal risk for us or other customers. Sections that by their nature should survive termination, including Sections 5 through 8, 12, 13, and 17 through 22, survive.

16. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT CALCULATIONS WILL BE FREE OF ERRORS. YOU ARE RESPONSIBLE FOR REVIEWING ESTIMATES AND CONTRACTS BEFORE SENDING THEM.

17. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, STORMOPS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, JOBS, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

18. Indemnification

You agree to defend, indemnify, and hold harmless StormOps™ and its owners, employees, and contractors from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from: your use of the Service; your contracts, pricing, and taxes; work you or your crews perform; your customers’ claims against you; Customer Data; or your violation of these Terms or the law.

19. Disputes and governing law

Before filing any claim, you agree to contact us at hello@stormops.io and try to resolve the dispute informally for at least 30 days.

These Terms are governed by the laws of the State of Wisconsin, without regard to conflict-of-law rules. Any dispute will be brought exclusively in the state or federal courts located in Waukesha County, Wisconsin, and both parties consent to that jurisdiction.

We may seek immediate court relief to protect our intellectual property or confidential information.

20. Events beyond our control

We are not responsible for delays or failures caused by events beyond our reasonable control, including severe weather, natural disasters, power or internet outages, failures of third-party services, labor disputes, or government action.

21. General terms

You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms are the entire agreement between us about the Service. If any part is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. We are independent contractors, and nothing in these Terms creates a partnership or employment relationship.

We may update these Terms. We will post the updated version here and change the effective date, and for material changes we will notify you by email or in the Service. Continued use after changes take effect means you accept them.

22. Contact

Questions about these Terms? Email hello@stormops.io.